Call Center Skills Test

Welcome to the Adroit's Call Center Skills Test. Adroit offers hundreds of popular ISO 9001:2008 certifications and assessments suitable for students, professionals, job seekers and companies.


Over 2,700,000 people in 160 countries have benefited from Adroit's offered services.



Details of the Call Center Skills Test  are displayed below. To take this test, scroll down to the bottom of the page and click on the appropriate link.



Syllabus of the Call Center Skills Test •Spellings •Email Etiquette and Skills •Telephone Etiquette and Skills •Sentence Structure •Analytical and Logical Ability •Helpdesk Etiquette and Skills •Computer Skills •Outbound Sales Skills This test is based on US English. Related Instructor Led Course - Customer Service Management Course


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